Effective Date: 28.1.25
At Sky Insta Services, we strive to provide high-quality services tailored to your needs. This Return Policy outlines the terms for refunds or adjustments related to the services provided by us.
1. Services Covered
This Return Policy applies only to the services offered on our website, https://skyinstaservices.com/, unless otherwise specified in a service agreement.
2. Eligibility for Returns or Refunds
2.1. Refunds are available only in the following cases:
- Failure to deliver the promised service within the agreed timeline (excluding delays caused by the client).
- Substantial failure of service quality, as determined by mutual review.
2.2. Refund requests must be submitted within 7 days of receiving the final deliverables or project completion.
2.3. Partial refunds may apply for services that have been partially delivered.
3. Non-Refundable Items
3.1. Payments made for the following are non-refundable:
- Custom services fully executed as per the agreed scope.
- Third-party costs (e.g., hosting, domains, or software licenses).
- Cancellation initiated by the client after substantial work has begun.
4. Refund Process
4.1. To request a refund, please contact us via email at [Insert Email Address] or phone at [Insert Phone Number], providing the following details:
- Invoice number.
- Reason for the refund request.
- Supporting documentation (if applicable).
4.2. Refund approvals are subject to review by our team and may take up to 7-10 business days to process.
4.3. Approved refunds will be credited back via the original payment method.
5. Modifications or Adjustments
In case of dissatisfaction with the service, clients are encouraged to request modifications. Sky Insta Services will work to resolve issues and deliver results that meet the agreed standards.
6. Contact Us
If you have any questions about this Return Policy, please reach out to us:
- Email: info@skyinstaservices.com
- Phone: 8619206584